0861 22 22 52
Medical Assist is provided for both personal lines and commercial policies.
Our standard services are available 24/7 365 days a year.
The below is a summary of our standard products however products can be tailor made to suit the
- Alternatively, our clients specific service providers, if requested.
- Personal Lines - R10 000 per annum
(Applies only in the Republic of South Africa)
Telephonic Support Services
- Emergency medical advice and information.
- Medical hotline/confidential non-emergency medical information and advice.
- Emergency medical response and stabilisation.
- Medical Transportation.
- Trauma counselling.
- Transfer of life saving medication.
- Companionship and/care of stranded minors.
- Inter-hospital transfer or Inter-facility transfer of a patient by road or air transport, whichever is the most medically appropriate.
- Repatriation of mortal remains. Should a patient die outside their residential town more than 180km from their usual residence, arrangements will be made to repatriate the mortal remains to the residential town.
- This benefit is capped at R20 000 and the members next of kin will be responsible for any surplus costs.
- Admission deposit of R5000 (Refundable to ER24 by member or his/her medical aid)