Basic House / Office Assist
0861 22 22 52
Household / Office Assist is provided for both personal lines and commercial policies.
All services are available 24/7 365 days a year.
The household/office Assist product covers the client for the call out fee and the first hour labour of the service provider.
The product covers the following:
- Call out fee and 1st Hour labour of the service provider
- Management of the quotation and repair process on behalf of the client by the Customer Relations Consultants.
The following areas are covered:
Cover limited to R3 000 per policy per annum
The product does not cover the following:
- Replacement of parts. This is quoted separately to the client, who will approve or reject the repair.
- Appliances older than 10 years.
- Replacement of appliances.
- Municipal connections.
- Repairs outside the client’s property.