Basic House / Office Assist

0861 22 22 52

Household / Office Assist is provided for both personal lines and commercial policies. 
All services are available 24/7 365 days a year.

The household/office Assist product covers the client for the call out fee and the first hour labour of the service provider.


The product covers the following:

  • Call out fee and 1st Hour labour of the service provider
  • Management of the quotation and repair process on behalf of the client by the Customer Relations Consultants.

The following areas are covered:

  • Electrical
  • Plumbing
  • Appliances
  • Electronics
  • Locksmiths

Cover limited to R3 000 per policy per annum

Please Note: The product does not cover the following:

  • Replacement of parts. This is quoted separately to the client, who will approve or reject the repair.
  • Appliances older than 10 years.
  • Replacement of appliances.
  • Municipal connections.
  • Repairs outside the client’s property.

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