Advanced House / Office Maintenance

0861 22 22 52

Advanced Household / Office Maintenance is provided for both personal lines and commercial policies.
All services are available 24/7 365 days a year.

At last there is a package of benefits specifically aimed at taking away the difficulties experienced in and around the house / office. These include:

  • Electrical
  • Motors
  • Plumbing
  • Appliances
  • Electronics
  • Locksmiths
  • Other
  • Relocation

Using our database of approved service providers, we can assist you with the following:*

Faulty lights Gates Microwave ovens Tree felling
Faulty plugs Swimming pools Stoves Beekeepers
Geyser thermostats Jacuzzis Fridges Handyman
Geyser elements Garage doors Freezers Rubble/rubbish removal
Power failures PLUMBING Washing machines Carpet/upholstery cleaning
Distribution boards Blocked drains Tumble dryers Fumigation
Earth leakage relays Leaks Dishwashers Gutter cleaning
Stove plates / elements Tap washers Air conditioners RELOCATION
General wiring Toilet rubbers ELECTRONICS Moving company
Main cables Geyser valves Televisions Cleaning services
Light switches Burst pipes DVD players Carpet cleaners
Burnt plug points Blocked baths, sinks & taps Hi-fi’s Handyman
Lightning wiring Shower outlets VCR’s Security consultant
Faulty circuits Water connections LOCKSMITHS Security guard
Municipal connections Municipal connections Unlocking of doors Rubble/rubbish removal
    Replacement of locks DSTV/TV installations

* DSTV Installations: not applicable to new installations

Please Note: This is a maintenance product and does not cover replacement of appliances, electronics, geysers or any consequential damages etc.

  • Customer Loyalty Consultants will not be liable for claims which are not reported to the contact centre or where the service provider has not been appointed by Customer Loyalty Consultants.
  • Repairs are subject to parts being readily available from suppliers.
  • The applicable excess and any amounts exceeding the maximum cover must be paid directly to the service provider.
  • No hand-held appliances are covered.
  • Cover for replacement of locks is limited to one lock per claim.
  • Appliances that are older than 10 years are excluded but can be covered on a fee for service basis.
  • There is an overall limit of R4 000 per policy per annum.
  • No excess is applicable for any claim lower than R600.00 incl. VAT for electrical, plumbing, appliances, motors and electronics.

The maximum cover per claim, faults per claim and excesses shown on the table below are applicable:

Electrical & Plumbing R2000 4 R280
Appliance, Motor, Electronics & Locksmiths 1 R280
Relocation R1000 1 R280
Other R1000 1 R280

Customer Loyalty Consultants has a large database of reputable service providers which are available to you, on a referral basis, should you require their service.

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